Return Policy

At Sol & Stone Interiors, we strive to offer high-quality boho-inspired products that complement your unique style. We understand that sometimes a product may not meet your expectations or needs, and we’re here to make the return process as smooth as possible.

Return Policy Details:

Return Period
We offer a 15-day return window from the date you receive your order. If you would like to return an item, please ensure you contact us within this timeframe.

Condition of Items
To be eligible for a return, items must be in their original, unused condition. This means no signs of use, wear, or damage, and all original tags, packaging, and any included accessories must be intact. Please ensure that any returned items are carefully packed to avoid damage during return transit.

Return Process
To start a return, please email our customer support team at info@solandstoneinteriors.com with:

  • Your order number
  • The item(s) you wish to return
  • The reason for the return

Once we receive your request, our team will provide you with further instructions, including the return shipping address and any necessary labels.

Refunds and Processing Time
After we receive and inspect your return, we’ll process your refund within 5-7 business days. Refunds will be issued to the original payment method. Depending on your payment provider, it may take additional time for the funds to reflect in your account. Please note that original shipping fees are non-refundable.

Exclusions and Final Sale Items
Certain items may be marked as final sale and are not eligible for return. These will be clearly labeled on our product pages. Personalized or custom-made items cannot be returned, as they are crafted specifically for you.

Exchanges
Currently, we do not offer direct exchanges. If you would like a different item, please follow the return process for your original purchase and place a new order for the item you prefer.

Additional Information

If you have any questions or need assistance at any point in the return process, don’t hesitate to reach out. Our support team is available to help at info@solandstoneinteriors.com.